Thames Care Transport Ltd Request a ride Customer sign-in

How it works

1
Request

Book online in two minutes, call us, or let your facility staff schedule from their portal. Recurring rides for dialysis or therapy are set up once.

2
Confirm

Dispatch reviews the request, assigns a suitable vehicle and confirms the price. You receive reminders the day before and two hours ahead.

3
Track

See the driver approaching on a map with a live ETA, message dispatch, and tap "ready" when your appointment ends for will-call returns.

4
Invoice

Institutions receive one clear invoice per period with every trip listed; brokers get claim files in their own format.

For institutions

Manage your residents or patients, let your staff book, follow every ride and download trip logs — all in a portal in your own branding.

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